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Materials | Guidelines for tourism

Studies and Researches
8 December 2014

One of the tasks requested by UNESCO ahead of the IUCN assessor’s visit in 2016 is to devise a strategy for sustainable tourism, a major factor in the overall development of the World Heritage Site. The network dealing with socio-economic development and sustainable tourism has appointed the Institute for Regional Development and Territorial Management, part of the European Academy (EURAC) in Bolzano to provide a general overview of tourism in the Dolomites World Heritage Site.

The first phase in the analysis meets the objectives for presenting the status quo, signalling any critical areas that threaten the integrity of the site and the tourism potential yet to be developed. The study contains the general guidelines for the entire site and specific recommendations for the management of tourism in each of the nine systems.


In the second phase, completed in the summer of 2013, the EURAC researchers collected over six thousand questionnaires filled in by visitors to the nine Dolomite systems. These provided information about the type of visitor and the nature of their visit, about the way they gained access to the Site and their travel within it, their general knowledge of the place and their assessment of the services on offer. The researchers then made a coordinated analysis of the behaviour of tourists in the core and buffer zones of each of the individual systems. They then proceeded to analyse the expectations and perceptions of local tourist industry operators and local residents in relation to the inclusion of the Dolomites in the World Heritage List.

Taking into consideration the same access points as the previous research study, EURAC made a further analysis of the accessibility of the Site by public transport. Working on the information provided by the questionnaires, the researchers were able to make recommendations as to how to improve access by public transport. In this case too, the objective was to identify recurring problems and challenges of a general nature affecting accessibility to the entire Dolomites area.


Studio – Turismo sostenibile nelle Dolomiti. Una strategia per il Bene Patrimonio Mondiale UNESCO (ITA)
Approfondimento – Indagine rivolta a turisti ed operatori (ITA)
Approfondimento – Analisi dell’accessibilità tramite mezzi di trasporto pubblico (ITA)

Photo: Marco Milani. Cima Urtisiel, Monfalconi


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